Jahez is a Saudi platform for ordering and delivering food from restaurants available near you. It helps you select a merchant, choose a delivery time when that option is available and follow the order after submission. Start by setting an accurate address, then browse restaurants or search for the meal you want. Before payment, review the basket total, delivery fees and any offer terms so you know what will actually apply to the order.
How do you order with Jahez in Saudi Arabia?
Register a valid mobile number, choose a delivery address, select a restaurant and add your items. Review notes and basket contents before submitting because availability and preparation time vary by restaurant and area.
Finding nearby restaurants
What you see depends on the delivery location. Use search and categories to find nearby options, then compare displayed delivery time, minimum basket and fees before deciding.
Choosing a delivery time
The platform describes scheduled delivery as an available feature when offered. For a later order, make sure the selected time appears in the order summary; it may not be available at every restaurant.
Tracking your order
After the order is accepted, use the tracking page to see its status and estimated arrival. This is the best place to follow preparation or delivery changes in the app.
Payment in the Jahez app
Choose from the payment methods shown for your order. Check the final total and any fees before completing payment, and retain the order details if you need assistance.
Using an offer or promo code
Enter a code at the review stage and confirm that the saving is actually applied. An offer may be limited to selected accounts, restaurants or orders and may not combine with another benefit; checkout terms are the reference.
When to contact support
If you need help, use the official contact details shown in the app or website with your order number. Provide a short description and avoid submitting a duplicate order if the first order status is unclear.
