DaleelStore is a Saudi online store for digital cards and top-up codes. It sells iTunes and Google Play cards, gaming platform cards, direct game top-ups, mobile recharge and gift cards for shops and restaurants. The code is delivered digitally to your account after payment, and the current DaleelStore promo code is shown at the top of this page together with its conditions.
DaleelStore in Saudi Arabia at a glance
The table below summarises what the official site, daleelstore.com, and its policy and help pages say.
| Item | Details |
|---|
| Type of store | Digital cards, top-up codes and gift cards |
| Currency | Saudi riyal (SAR) |
| Delivery | Digital, inside your account on the orders page; the code may also be emailed |
| Payment icons shown on the site | Credit card, mada, Apple Pay, STC Pay, American Express |
| Refunds | Digital products are not refundable after delivery, except for a technical fault on the issuer's side |
| Registration | Mobile number and a verification code, for users aged 18 or over |
| Support | Live chat and a help centre, around the clock except the weekly break |
How do I use a DaleelStore promo code in Saudi Arabia?
Copy the code from the offer card at the top of the page, add your product to the basket and paste the code into the discount box before you pay. The usual steps are:
- Copy the code from the top of this page and open the DaleelStore website or app.
- Log in with your mobile number and enter the verification code you receive.
- Pick the product and value you need, such as an iTunes card or a game top-up, and add it to the basket.
- Look for the discount code box in the basket or at checkout, paste the code and apply it.
- Check the total after the discount, then pay with the method you prefer.
The conditions of each code, such as eligible products and duration, are shown on the coupon card at the top. According to the store's FAQ, offers cannot be combined with DaleelStars points in the same order.
What does DaleelStore sell?
DaleelStore groups its products into main sections: direct top-ups, digital stores, gaming platforms, telecom and data, shopping cards, services and subscriptions, and restaurants. The range changes with availability; these are examples visible on the site when this page was written.
| Section | Examples on the site |
|---|
| Direct game top-ups | PUBG, Jawaker, Yalla Ludo, Marvel Rivals |
| Digital stores | iTunes, Google Play, Huawei |
| Gaming platforms | PlayStation, Steam, Xbox, Nintendo, Epic Games, Roblox |
| Telecom and data | Sawa, Mobily, Zain, Libara, Virgin Mobile |
| Shopping cards | Amazon, noon, Jarir, Nahdi, Panda, SHEIN |
| DaleelStore cards | Cards carrying the store's own brand |
How do I choose a card that matches my account and country?
Choose the card that belongs to the store region your account is registered in, because some cards do not work outside their region. A single product page, such as PlayStation, lists separate values for several country stores: American, Saudi, British, Lebanese and a number of other Gulf stores.
Under the site's policy, checking that a code fits the platform, country or account is the customer's responsibility, and a region mismatch is not treated as a fault that earns a refund. So check the store name and currency on the card before you pay, and if you are buying a gift, ask the recipient which country their account uses.
How is the card delivered and how can I pay?
After payment the code appears in your account on the "My orders" page, and it may also reach you by email when that option is enabled. The site treats the order as complete once the code shows in your account or is sent, and counts that as final delivery.
The payment methods you can use appear at checkout and may vary by country and platform; the home page shows credit cards, mada, Apple Pay, STC Pay and American Express. The payment method must belong to the account holder. The FAQ states that the store adds no hidden fees, although your bank may apply its own.
Can I get a refund or cancel an order at DaleelStore?
Generally no, because digital orders are final once payment is made and the code is delivered. The official refund policy (in Arabic) says digital orders are "final and non-cancellable" after payment.
The only exception is a technical fault that makes the code unusable, as long as the fault comes from the original issuer, the code has not been activated or used, and the report is made within a reasonable time. Refunds are not accepted for an expired code, a provider refusing activation, or a country mismatch. If an order is cancelled over suspected unusual activity, its amount is held for 21 calendar days for verification, and you can object by email as the policy describes.
What are DaleelStars, Maksab and the wallet?
DaleelStars is the store's loyalty programme: you earn points on purchases and redeem them for wallet credit or digital cards. Points cannot be converted to cash or moved between accounts, and the programme page says they have no fixed expiry date.
Maksab is an invitation programme that pays you a share of your friends' purchases through your personal link; the share ranges from 0.3% to 0.7% depending on your level, and the minimum bank-transfer withdrawal is SAR 200 according to the programme page. The DaleelStore wallet is digital and can only be spent inside the platform; its balance cannot be withdrawn or transferred. These are the store's own programmes, and their terms are set on its site.
How do I contact DaleelStore support?
The fastest route is the live chat button on the site, or the help centre, which explains how to redeem cards and solve activation problems. The customer experience team works around the clock except a weekly break that starts on Friday at 12:00 am and ends on Sunday at 12:00 am Saudi time; outside those hours you can open a ticket and it will be followed up when the team returns.
How can I be sure I am dealing with the official store?
The official site is daleelstore.com. Its footer names the owner, "Daleel Al-Mustakhdim for Information Technology, one-person company", and shows a tax registration number, and its terms of use are governed by Saudi law and courts. Avoid buying cards from unknown accounts or links sent in messages, and keep your code private, because after delivery the policy places responsibility for safekeeping on the customer.
If you fall victim to fraud, you can file a report from the "Report financial fraud" section of the site or app, and you may be asked for supporting documents.
Why is my DaleelStore promo code not working?
The most common reason is that the product in your basket is not eligible for the code, so read its conditions on the coupon card at the top of the page. Before contacting support, try these checks:
- Make sure you are logged in and the product is in the basket before you enter the code.
- Copy the code from the page instead of typing it, and check there is no space before or after it.
- Do not use DaleelStars points in the same order, because the site does not allow them to be combined with offers.
- Try another product or value, as an offer may be limited to certain products.
- Check the final total on the payment page, which is the amount you are charged.
Where can I find offers on shop gift cards?
DaleelStore sells gift cards for several shops, including Max and Nice One. Visit the Max and Nice One pages on Rajli to see the current offers on both, and compare buying directly with buying a gift card.
